Frequently Asked Questions

Everything you need to know about your Cloudies™ experience.

What makes Cloudies™ footwear different from regular sliders?

Cloudies™ are engineered with high-density EVA compression technology that provides 4cm of cloud-like cushioning, designed to relieve joint pressure and provide all-day orthopedic support.

How do I find my perfect size?

We recommend ordering your standard shoe size. If you are between sizes or have a wider foot, we suggest sizing up for the most comfortable fit. Please refer to our detailed size guide for exact measurements.

How long does shipping take?

Orders are typically processed within 24-48 hours. Standard shipping takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order ships.

What is your return policy?

We offer a 30-day satisfaction guarantee. If your Cloudies™ don't fit perfectly or you aren't satisfied with the comfort, you can return them in original condition for a full refund or exchange.

Are Cloudies™ waterproof and easy to clean?

Yes! Cloudies™ are 100% waterproof and slip-resistant. To clean them, simply wipe them down with a damp cloth or wash them with mild soap and water.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.